Steve Coden Flowers is a responsible member of our collective Southeast Michigan community. If you are not 100% satisfied with your flower arrangement delivery, please call Jonathan immediately at 248.358.1520 so we can remedy the situation. Alternatively, if you are 110% thrilled with our excellent service, please give us a positive review on Yelp, Facebook and other social networks. This really does help! As professional FTD florists, we guarantee your satisfaction with every order sent through FTD for delivery in the United States and Canada and on all FTD branded products. If you are not satisfied with the purchased FTD product, we will send a replacement or refund the full purchase price. All you need to do is notify us within 10 days of receipt of your FTD order. You may call, come in person, or write to us.